Services we offer

Executive Assistance

Appointment Setting: We can be your in- or out-bound assistant to set up appointments with potential patients, providers, or decision makers in your market. Lead generation services can connect you with interested consumers.

Meeting Attendance: We can attend meetings for you, or with you. If you need an expert to ask all the right questions and be your advocate in a meeting. We are good at attending initial demos to screen the benefit of new vendors or salespeople. 

Project Administration: We can administer projects that you are implementing, and track all details for complete project execution. Let's say you are rolling in a program for the techs to be trained on selling OTC. We can monitor their progress and adoption of your program, or simply identify challenges that are stopping them for executing your vision and plan. 

Supportive Assistance

Data Entry: We can help with tasks that require data entry, such as migrating customer records from one database to another, or even creating a new clients database. This can be helpful when acquiring new facility, or client database into your business.  

Inbox Management: We can monitor inboxes and set up a list of FAQs so that we can answer inquiries to save your resources for the work that matters. From Social Media accounts, or customer help ticketing systems to email inboxes.

Customer Service Duties: We can serve as your customer service reps, to handle incoming calls and channel them as appropriate, or even make sales/follow-up calls to make sure that your customers are happy, taken care of, and aware of the most recent campaigns and up-sells you have to offer.

Marketing Assistance

Leads Generation: We can generate leads of individuals that are might be interested in the services you provide. Additionally, we can obtain all details you need from such individuals before them starting the service. 

Email Marketing: We can setup and maintain your email marketing. From automated emails triggered by an event to sending campaigns and updates. We are experienced on create automation emails so you don't have to worry about them.

Social Media Management: We can setup, manage, and grow your social media presence. From content creation to followers engagement to upsell your products. Most pharmacies don't have the time to be present online, but with our budget friendly plans, you will see power of the growing online communities. Be where your patients are present and utilize their network in your favor.

Provider Outreach: We can setup, and operate tasks involve reaching out to practices and providers to educate them on how your business can be of any service to them or the patients and making the provider aware of what your business have to offer.

Operation Assistance

Technology Setup: We can help with introducing new technology into your operation. Working by your side, we will advise on what justifies its cost and which product is a pure waste of money. We can help with training and buy-in to get the best ROI. 

Improving Workflow: We can evaluate your current process and implement improvements that can increase your revenue while optimizing patients experience at your pharmacy.  Workflow is as strong as personnel following it. 

New Revenue Streams: We can serve as your research team and can introduce new trends in the market to generate more revenue for your business. Part of this will include speaking with all stakeholders involved in such new opportunities to build a process that's a smooth without the costly trial and error that a busy pharmacy owner might fall for.  

Project Planning: We can serve as your project personnel at any phase of the project life cycle. From initial planning, to holding individuals accountable to their part in the execution of the project. We can get involved to make sure that your team is within the budget, and all mistakes happening are being documented so the team can learn from previous mistakes and avoid them in the future.